No. Absolutely not. It’s massively frowned upon for some very good reasons.
Outsourcing has become a de facto business model for many web design and web marketing companies in the UK. In other words -many web design and marketing companies in the UK – aren’t actually web design companies at all. They are just middlemen companies that take full advantage of the ability to add a slice to some cheaper web service alternatives.
Naturally, the problem with this business model is that work is fragmented. Standards aren’t fully under control. And the bottom line is cheap services – especially in the SEO and PPC industries, can have disastrous results.
You can usually tell if you’re working with a middleman company with a few telltale signs. They very rarely answer technical questions – on the spot – and often support seems to have one reason or another why every bit of support will take a few days. Maybe even weeks. (Hint, they don’t know what to do and are hoping they can find the guy on Fiverr.com that did the work in the first place.)
With Shine Bright media LTD you can rest assured the person you speak to on the phone is the person doing the work. During UK working hours support is instant and our 24/7 Emergency support wakes us up and gets us out of bed.